Returns & Refund Policy

Refund Policy of The Handmade Christmas

At The Handmade Christmas, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. This Refund Policy outlines the terms under which we accept returns, process refunds, and handle exchanges.

1. No Returns or Refunds

Because each product is handmade and unique, we do not accept returns or offer refunds for any purchases. This policy ensures the integrity and value of our craftsmanship and helps us continue creating one-of-a-kind pieces.

2. Exceptions for Damaged or Defective Items

While we do not accept returns or provide refunds, we are committed to delivering products in excellent condition. If your item arrives damaged or defective, please contact us immediately so we can resolve the issue.

To Report a Damaged or Defective Item:

Contact us within 7 days of receiving your order.
Provide your order details and include photos showing the damage or defect.
Upon verification, we will offer a replacement or alternative solution, depending on the situation.

3. Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need to make changes to your order, please contact us as soon as possible at [Insert Email Address].