Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Data

When you purchase a product, subscribe to our newsletter, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely through third-party payment processors)

b. Non-Personal Data

We may also collect non-personal data such as:

• Browser type
• Operating system
• IP address
• Pages visited on our website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders.
• Customer Support: To respond to inquiries or provide assistance.
• Marketing: To send promotional emails and updates about our products (with your consent).
• Analytics: To analyze website usage and improve our services.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping partners, and marketing platforms that help us deliver services.
• Legal Authorities: If required by law or to protect our legal rights.

4. Your Rights

You have the following rights regarding your data:

• Access: Request access to the personal information we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time using the “Unsubscribe” link in the email.

To exercise these rights, please contact us at [Insert Email Address].

5. Data Security

We implement robust security measures to protect your data, including encryption and secure servers. While we strive to protect your information, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contact@handmadechristmas.co.uk